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BillingUpdated

Plans, billing and cancellation

Current pilot pricing, workspace limits, provider entitlements and billing terms are confirmed in writing with the Apex team.

Current pilot pricing, workspace limits, integrations, seat requirements and data terms are confirmed in writing with the Apex team before activation.

Scope changes

There are no self-service plan changes in the pilot workspace. Contact Apex to review requested changes; scope, fees and effective dates must be confirmed in writing.

Fees and payment

Fees, payment method, invoicing and taxes are specified in the applicable written order. The pilot interface does not provide self-service billing.

Ending access

Cancellation, access shutdown, data export and deletion are governed by the applicable written order and data terms. Contact Apex before the end date to agree a safe transition.

Still stuck?

Contact support.

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